We respect your privacy and are committed to protecting your personal information. This policy explains how Clean & Cozy NYC collects, uses, and protects the data you provide when using our services or website.
When you contact us or request a quote, we may collect:
We use your information to:
We do not sell, rent, or trade your personal information.
We take reasonable steps to protect your personal information. However, no online transmission or electronic storage is 100% secure.
Our website may use third-party services such as website hosting providers or analytics tools. These services may collect technical information such as IP address, browser type, or usage data in accordance with their own privacy policies.
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may adjust your browser settings to disable cookies if preferred.
You may request access to, correction of, or deletion of your personal information by contacting us.
If you have questions about this Privacy Policy, please contact us at:
Phone: (929) 732-4906
Location: Downtown Brooklyn, New York City
By booking or requesting our cleaning services, you agree to the following terms:
All pricing is based on apartment size, condition, and type of cleaning service. Final pricing may vary if conditions differ from the initial description.
Payment is due upon completion of service unless otherwise agreed in writing.
We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations may be subject to a fee.
Clients are responsible for providing safe and secure access to the property at the scheduled time.
We treat every home with care and professionalism. Clients must report any concerns within 24 hours of service completion. We are not responsible for pre-existing damage, normal wear and tear, or unsecured valuables.
Clients must inform us in advance of any allergies or pets in the home so we can prepare accordingly.